For all you super geeks I need to preface this with “No this isn’t a benchmark shoot out!”. Sorry. Basically it’s just me expounding on a subject that I have some knowledge of and born of a conversation with a buddy who can’t give me a great reason why he thinks Quicktime sucks. He has his belief and he is entitled to it. I’ve simply decided to lay my thinking on the subject out on the table.
I like Quicktime. It has a very sharp, even at low res and high compression, image quality. It streams nicely and the associate player/software is very well done. Simple to utilize and mostly non-invasive(ok some windows startup stuff). It’s free to use for playback and you gotta pay for encoding etc. Most of the non-free stuff is enforced objective through the player and not via the codec so there is a free version called Quicktime Alternative that has stripped the codec out and paired it with Media Player Classic for windows as a player and the codec can be used by other players. I also own a Mac personally which comes with Quicktime kind of integrated and it works flawlessly. Quicktime Pro is not all that expensive at like $30 so if you just can’t deal on the free end it isn’t exactly going to break the bank to go Pro. For me this is the way to go. Multi-Platform, sharp, high quality, and free options if need be.
Xvid is the next most popular codec but only because it is free and has been picked up and fostered by the pirate community. It makes video look darn reliable and compress down small which is ideal for shuttleing around those free’d hollywood films. It doesn’t have a specific player packaged with it and is a stand alone codec. One thing that I’m sure some have managed to make it do but that is not done widely is to make it stream. There is no easy straight forward process to do that. This seems to be it’s biggest downfall. Well, that and it’s user base. Don’t get me wrong I love to derive a flick before it comes out but that isn’t going to make this the first state I go when I need to do some lawful media on the internet. I guess the main up side to this is that there are open source implimentations which makes this better for the Linux community to impliment but that doesn’t benefit the rest of us a whole lot if some one doesnt figure out how to move it in to a more professional easier to use framework.
Last but not least Theora. Theora is the Ogg implimentation for video. To be impartial I’m not sure why this doesn’t see more wide spread use. Ogg offers higher quality audio at lower bit rate/compressions and I’ve seen Theora build some small files come out looking great. So what’s the deal? The website has outrageous platform binaries available and the project is open source. So why is this stuck in a similar situation as Xvid? It suffers from the same short comings as Xvid in that it is not widely ragged despite being free. It came about shortly after Xvid and I think that has detracted a lot of attention from it. I contemplate it comes down to marketing. They have to fall this in to a single drop and go player package for all platforms and then advertise the crap out of it by making version submission posts to slashdot etc.
So there it is. Lack of streaming along with a lack of a ‘just works’ sort of package from Xvid and Theora are the things that really make those two fall short for me. Xvid is good but I’m sure that Theora can best Xvid in quality. Now if only it were in more wide spread use.
Related Posts
Filed under Knowledge Base Software by on Jan 20th, 2012. Comment.
Some people have strong personal feelings with respect to making money from their blogs. If you think commercializing your blog is evil, immoral, unethical, uncool, lame, greedy, obnoxious, or anything along those lines, then don’t commercialize it.
If you have mixed feelings about monetizing your blog, then sort out those feelings first. If you think monetizing your site is astounding, fine. If you mediate it’s evil, fine. But execute up your mind before you seriously consider starting down this path. If you want to succeed, you must be congruent. Generating income from your blog is challenging enough — you don’t want to be dealing with self-sabotage at the same time. It should feel genuinely good to score income from your blog — you should be driven by a healthy ambition to succeed. If your blog provides genuine value, you fully deserve to earn income from it. If, however, you find yourself full of doubts over whether this is the right path for you, you might find this article helpful: It’s about balancing your needs with the needs of others.
If you do decide to generate income from your blog, then don’t be terrorized about it. If you’re going to put up ads, then really put up ads. Don’t just stick a puny exiguous ad square in a remote corner somewhere. If you’re going to inquire donations, then really request donations. Don’t attach up a barely visible “Donate” link and pray for the best. If you’re going to sell products, then really sell them. Create or acquire the best quality products you can, and give your visitors compelling reasons to buy. If you’re going to do this, then fully commit to it. Don’t take a half-assed approach. Either be full-assed or no-assed.
You can reasonably expect that when you open commercializing a free site, some people will complain, depending on how you do it. I launched this site in October 2004, and I began putting Google Adsense ads on the site in February 2005. There were some complaints, but I expected that — it was really no big deal. Less than 1 in 5,000 visitors actually sent me negative feedback. Most people who sent feedback were surprisingly supportive. Most of the complaints died off within a few weeks, and the site began generating income almost immediately, although it was pretty low — a whopping $53 the first month. If you’d like to see some month-by-month specifics, Adsense is still my single best source of revenue for this site, although it’s certainly not my only source. More on that later…
Can you make a decent income online?
Yes, absolutely. At the very least, a high five-figure annual income is certainly an attainable goal for an individual working full-time from home. I’m making a healthy income from StevePavlina.com, and the site is only 19 months old… barely a toddler. If you have a day job, it will take longer to generate a livable income, but it can aloof be done part-time if you’re willing to devote a lot of your spare time to it. I’ve always done it full-time.
Can most people do it?
No, they can’t. I hope it doesn’t shock you to peruse a personal development web site use the dreaded C-word. But I happen to agree with those who say that 99% of people who try to generate serious income from their blogs will fail. The tagline for this status is “Personal Development for Smart People.” And unfortunately (or fortunately, depending on your outlook), lustrous people are a minority on this planet. So while most people can’t make a living this way, I would say that most smart people can. How do you know whether or not you qualify as smart? Here’s a good rule of thumb: If you have to ask the question, you aren’t.
This kind of 99-1 ratio isn’t unique to blogging though. You’ll see it in any field with relatively low barriers to entry. What percentage of wannabe actors, musicians, or athletes ever make enough money from their passions to support themselves? It doesn’t take much effort to start a blog these days — almost anyone can do it. Talent counts for something, and the talent that matters in blogging is intelligence. But that just gets you in the door. You need to specifically apply your intelligence to one particular talent. And the best words I can think of to describe that particular talent are: web savvy.
If you are very web savvy, or if you can learn to become very web savvy, then you have an excellent shot of making enough money from your blog to shroud all your living expenses… and then some. But if becoming truly web savvy is more than your gray matter can handle, then I’ll offer this advice: Don’t finish your day job.
Web savvy
What do I mean by web savvy? You don’t need to be a programmer, but you need a decent functional belief of a variety of web technologies. What technologies are “key” will depend on the nature of your blog and your means of monetization. But generally speaking I’d list these elements as significant:
- blog publishing software
- HTML/CSS
- blog comments (and comment spam)
- RSS/syndication
- feed aggregators
- pings
- trackbacks
- full vs. partial feeds
- blog carnivals (for kick-starting your blog’s traffic)
- search engines
- search engine optimization (SEO)
- page rank
- social bookmarking
- tagging
- contextual advertising
- affiliate programs
- traffic statistics
Optional: podcasting, instant messaging, PHP or other web scripting languages.
I’m definite I missed a few due to familiarity blindness. If scanning such a list makes your head spin, I wouldn’t recommend trying to do a full-time living from blogging just yet. Certainly you can still blog, but you’ll be at a serious disadvantage compared to someone who’s more web savvy, so don’t expect to achieve stellar results until you expand your knowledge base.
If you want to sell downloadable products such as ebooks, then you can add e-commerce, SSL, digital delivery, fraud prevention, and online databases to the list. Again, you don’t need to be a programmer; you just need a basic understanding of these technologies. Even if you hire someone else to handle the low-level implementation, it’s important to know what you’re getting into. You need to be able to trust your strategic decisions, and you won’t be able to do that if you’re a General who doesn’t know what a gun is.
A lack of understanding is a major cause of failure in the realm of online income generation. For example, if you’re clueless about search engine optimization (SEO), you’ll probably cripple your search engine rankings compared to someone who understands SEO well. But you can’t consider each technology in isolation. You need to understand the connections and trade-offs between them. Monetizing a blog is a balancing act. You may need to balance the needs of yourself, your visitors, search engines, those who link to you, social bookmarking sites, advertisers, affiliate programs, and others. Seemingly minor decisions like what to title a web page are significant. In coming up with the title of this article, I have to take all of these potential viewers into consideration. I want a title that is resplendent to human visitors, drives reasonable search engine traffic, yields relevant contextual ads, fits the theme of the location, and encourages linking and social bookmarking. And most importantly I want each article to provide genuine value to my visitors. I do my best to create titles for my articles that balance these various needs. Often that means abandoning cutesy or clever titles in favor of direct and comprehensible ones. It’s little skills like these that help drive sustainable traffic growth month after month. Missing out on just this one skill is enough to cripple your traffic. And there are dozens of these types of skills that require web savvy to understand, respect, and apply.
This sort of knowledge is what separates the 1% from the 99%. Both groups may work just as hard, but the 1% is getting much better results for their efforts. It normally doesn’t take me more than 60 seconds to title an article, but a lot of experience goes into those 60 seconds. You really just have to learn these ideas once; after that you can apply them routinely.
Whenever you approach across a significant web technology you don’t understand, look it up on Google or Wikipedia, and dive into it long enough to acquire a basic belief of it. To make money from blogging it’s important to be something of a jack of all trades. Maybe you’ve heard the expression, “A jack of all trades is a master of none.” That may be true, but you don’t need to master any of these technologies — you just have to be good enough to use them. It’s the difference between being able to drive a car vs. becoming an auto mechanic. Strive to achieve functional knowledge, and then move on to something else. Even though I’m an experienced programmer, I don’t know how many web technologies actually work. I don’t really care. I can still use them to generate results. In the time it would take me to fully understand one recent technology, I can achieve sufficient functional knowledge to apply several of them.
Thriving on change
Your greatest risk isn’t that you’ll make mistakes that will cost you. Your greatest risk is that you’ll miss opportunities. You need an entrepreneurial mindset, not an employee mindset. Don’t be too concerned with the risk of loss — be more concerned with the risk of missed gains. It’s what you don’t know and what you don’t do that will hurt you the worst. Blogging is cheap. Your expenses and financial risk should be minimal. Your real anguish should be missing opportunities that would have made you money very easily. You need to develop antennae that can listen out for new opportunities. I highly recommend subscribing to Darren Rowse’s Problogger blog — Darren is tremendous at uncovering new income-generating opportunities for bloggers.
The blogosphere changes rapidly, and change creates opportunity. It takes some brains to decipher these opportunities and to take advantage of them before they disappear. If you hesitate to capitalize on something new and exciting, you may simply miss out. Many opportunities are temporary. And every day you don’t implement them, you’re losing money you could have earned. And you’re also missing opportunities to compose traffic, grow your audience, and benefit more people.
I used to get annoyed by the rapid rate of change of web technologies. It’s even more rapid than what I saw when I worked in the computer gaming industry. And the rate of change is accelerating. Almost every week now I learn about some enthralling new web service or idea that could potentially lead to big changes down the road. Making sense of them is a full-time job in itself. But I learned to love this insane pace. If I’m confused then everyone else is probably confused too. And people who only do this part-time will be very confused. If they aren’t confused, then they aren’t keeping up. So if I can be just a little bit faster and understand these technologies just a little bit sooner, then I can capitalize on some serious opportunities before the barriers to entry become too high. Even though confusion is uncomfortable, it’s really a good thing for a web entrepreneur. This is what creates the space for a college student to accept $1,000,000 online in unprejudiced a few months with a clever idea. Remember this isn’t a zero-sum game. Don’t let someone else’s success fabricate you feel diminished or jealous. Let it inspire you instead.
What’s your overall income-generation strategy?
I don’t want to insult anyone, but most people are utterly clueless when it comes to generating income from their blogs. They slap things together haphazardly with no rhyme or reason and hope to generate lots of money. While I’m a strong advocate of the ready-fire-aim near, that strategy does require that you eventually aim. Ready-fire-fire-fire-fire will just create a mess.
Take a moment to whisper a basic income-generating strategy for your site. If you aren’t good at strategy, then just reach up with a general philosophy for how you’re going to generate income. You don’t need a full business plan, just a description of how you plan to get from $0 per month to whatever your income goal is. An initial target goal I used when I first started this situation was $3000 per month. It’s a somewhat arbitrary figure, but I knew if I could advance $3000 per month, I could certainly push it higher, and $3000 is enough income that it’s going to make a meaningful disagreement in my finances. I reached that level 15 months after launching the site (in December 2005). And since then it’s continued to increase nicely. Blogging income is actually quite easy to maintain. It’s a lot more secure than a regular job. No one can fire me, and if one source of income dries up, I can always add new ones. We’ll address multiple streams of income soon…
Are you going to generate income from advertising, affiliate commissions, product sales, donations, or something else? Maybe you want a combination of these things. However you decide to generate income, put your basic strategy down in writing. I took 15 minutes to create a half-page summary of my monetization strategy. I only update it about once a year and review it once a month. This isn’t difficult, but it helps me stay focused on where I’m headed. It also allows me to say no to opportunities that are inconsistent with my plan.
Refer to your monetization strategy (or philosophy) when you need to make design decisions for your web site. Although you may have multiple streams of income, decide which type of income will be your primary source, and design your site around that. Do you need to funnel people towards an order form, or will you place ads all over the site? Different monetization strategies suggest different design approaches. Think about what specific action you want your visitors to eventually take that will generate income for you, and design your site accordingly.
When devising your income strategy, feel free to cheat. Don’t re-invent the wheel. Copy someone else’s strategy that you’re convinced would work for you too. Do NOT copy anyone’s content or site layout (that’s copyright infringement), but take note of how they’re making money. I decided to monetize this site with advertising and affiliate income after researching how various successful bloggers generated income. Later I added donations as well. This is an effective combo.
Traffic, traffic, traffic
Assuming you feel qualified to take on the challenge of generating income from blogging (and I haven’t scared you away yet), the three most important things you need to monetize your blog are traffic, traffic, and traffic.
Just to throw out some figures, last month (April 2006), this site received over 1.1 million visitors and over 2.4 million page views. That’s almost triple what it was impartial six months ago.
Why is traffic so important? Because for most methods of online income generation, your income is a function of traffic. If you double your traffic, you’ll probably double your income (assuming your visitor demographics remain fairly consistent). You can screw almost everything else up, but if you can generate serious traffic, it’s really hard to fail. With sufficient traffic the realistic worst case is that you’ll eventually be able to monetize your web site via trial and error (as long as you keep those visitors coming).
When I first launched this blog, I knew that traffic building was going to be my biggest challenge. All of my plans hinged on my ability to build traffic. If I couldn’t build traffic, it was going to be very difficult to succeed. So I didn’t even try to monetize my site for the first several months. I unprejudiced focused on traffic building. Even after 19 months, traffic building is still the most important part of my monetization plan. For my current traffic levels, I know I’m undermonetizing my status, but that’s OK. Proper now it’s more principal to me to keep growing the station, and I’m optimizing the income generation as I go along.
Traffic is the primary fuel of online income generation. More visitors means more ad clicks, more product sales, more affiliate sales, more donations, more consulting leads, and more of whatever else that generates income for you. And it also means you’re helping more and more people.
With respect to traffic, you should know that in many respects, the rich do get richer. High traffic leads to even more traffic-building opportunities that just aren’t accessible for low-traffic sites. On average at least 20 bloggers add recent links to my site every day, my articles can easily surge to the top of social bookmarking sites like del.icio.us, and I’m getting more frequent requests for radio interviews.
If you’re intelligent and web savvy, you should also be able to eventually build a high-traffic web set. And you’ll be able to leverage that traffic to build even more traffic.
How to build traffic
Now if traffic is so crucial, how do you build it up to significant levels if you’re starting from rock bottom?
There is one other important traffic-building tip I’ll provide here though.
Blog Carnivals. Purchase full advantage of blog carnivals when you’re just starting out (click the previous link and read the FAQ there to learn what carnivals are if you don’t already know). Periodically submit your best blog posts to the appropriate carnivals for your niche. Carnivals are easy ways to get links and traffic, and best of all, they’re free. Submitting only takes minutes if you use a multi-carnvival submission form. Do NOT spam the carnivals with irrelevant material — only submit to the carnivals that are a match for your content.
In my early traffic-building days, I’d do carnivals submissions once a week, and it helped a great deal in going from nothing to about 50,000 visitors per month. You still have to produce great order, but carnivals give you a free shot at marketing your unknown blog. Free marketing is precisely the kind of opportunity you don’t want to miss. Carnivals are like an open-mic night at a comedy club — they give amateurs a chance to show off their stuff. I still submit to sure carnivals every once in a while, but now my traffic is so high that relatively speaking, they don’t fabricate much difference anymore. Just to increase my traffic by 1% in a month, I need 11,000 unique visitors, and even the best carnivals don’t push that great traffic. But you can purchase up dozens or even hundreds of new subscribers from each round of carnival submissions, so it’s a great place to inaugurate. Plus it’s very easy.
If your traffic isn’t growing month after month, does it mean you’re doing something wrong? Most likely you aren’t doing enough things right. Again, making mistakes is not the issue. Missing opportunities is.
Will putting ads on your site hurt your traffic?
Here’s a common fright I hear from people who are considering monetizing their web sites:
Putting ads on my site will cripple my traffic. The ads will drive people away, and they’ll never come back.
Well, in my experience this is absolutely, positively, and otherwise completely and totally… FALSE. It’s just not correct. Guess what happened to my traffic when I put ads on my site. Nothing. Guess what happened to my traffic when I put up more ads and donation links. Nothing. I could detect no net effect on my traffic whatsoever. Traffic continued increasing at the same rate it did before there were ads on my station. In fact, it might have even helped me a little, since some bloggers actually linked to my site just to point out that they didn’t like my ad layout. I’ll leave it up to you to form your own theories about this. It’s probably because there’s so much advertising online already that even though some people will complain when a free site puts up ads, if they value the content, they’ll still come back, regardless of what they say publicly.
Most mature people understand it’s reasonable for a blogger to score income from his/her work. I think I’m lucky in that my audience tends to be very mature — immature people generally aren’t fervent in personal development. To create an article like this takes serious effort, not to mention the hard-earned experience that’s required to write it. This article alone took me over 15 hours of writing and editing. I think it’s perfectly reasonable to earn an income from such work. If you get no value from it, you don’t pay anything. What could be more blooming than that? The more income this blog generates, the more I can put into it. For example, I used some of the income to capture podcasting equipment and added a podcast to the site. The podcasts are all ad-free. I’m also planning to add some additional services to this site in the years ahead. More income = better service.
At the time of this writing, my site is very ad-heavy. Some people point this out to me as if I’m not aware of it: “You know, Steve. Your web site seems to contain an awful lot of ads.” Of course I’m aware of it. I’m the one who put the ads there. There’s a reason I have this configuration of ads. They’re effective! People keep clicking on them. If they weren’t effective, I’d remove them good away and try something else.
I do avoid putting up ads that I personally catch annoying when I glance them on other sites, including pop-ups and interstitials (stuff that flies across your screen). Even though they’d make me more money, in my opinion they degrade the visitor experience too much.
I also provide two ad-free outlets, so if you really don’t like ads, you can actually read my content without ads. First, I provide a full-text RSS feed, and at least for now it’s ad-free. I do, however, include a donation request in the bottom of my feeds.
If you want to see some actual traffic data, take a leer at the 2005 traffic growth chart. I first put ads on the site in February 2005, and although the chart doesn’t cover pre-February traffic growth, the growth rate was very similar before then. For an independent source, you can also look at my traffic chart on Alexa. You can select different Range options to go further back in time.
Multiple streams of income
You don’t need to put all your eggs in one basket. Mediate multiple streams of income. On this dwelling I actually have six different streams of income. Can you count them all? Here’s a list:
- Google Adsense ads (pay per click and pay per impression advertising)
- Donations (via PayPal or snail mail — yes, some people do mail a check)
- Text Link Ads (sold for a fixed amount per month)
- Chitika eMiniMalls ads (pay per click)
- Affiliate programs like Amazon and LinkShare (commission on products sold, mostly books)
- Advertising sold to individual advertisers (three-month campaigns or longer)
Note: If you’re reading this article a while after its original publication date, then this list is likely to change. I frequently experiment with different streams.
Adsense is my biggest single source of income, but some of the others do pretty well too. Every stream generates more than $100/month.
My second biggest income stream is actually donations. My average donation is about $10, and I’ve received a number of $100 donations too. It only took me about an hour to set this up via PayPal. So even if your snort is free like mine, give your visitors a means to voluntarily contribute if they wish. It’s win-win. I’m very grateful for the visitor support. It’s a nice form of feedback too, since I notice that sure articles produced a surge in donations — this tells me I’m hitting the mark and giving people genuine value.
These aren’t my only streams of income though. I’ve been earning income online since 1995. With my computer games business, I have declare sales, royalty income, some advertising income, affiliate income, and donations (from the free articles). And if you throw in my wife’s streams of income, it gets really ridiculous: advertising, pronounce book sales, book sales through distributors, web consulting, affiliate income, more Adsense income, and probably a few sources I forgot. Suffice it to say we receive a lot of paychecks. Some of them are minute, but they add up. It’s also extremely low risk — if one source of income dries up, we just expand existing sources or create new ones. I encourage you to think of your blog as a potential outlet for multiple streams of income too.
Automated income
With the exception of #6, all of these income sources are fully automated. I don’t have to do anything to fill them except deposit checks, and in most cases I don’t even have to do that because the money is automatically deposited to my bank account.
I love automated income. With this blog I currently have no sales, no employees, no products, no inventory, no credit card processing, no fraud, and no customers. And yet I’m still able to generate a reasonable (and growing) income.
Why procure a regular job and trade your time for money when you can let technology do all that work for you? Imagine how it would feel to wake up each morning, go to your computer, and check how much money you made while you were sleeping. It’s a really nice station to be in.
Blogging software and hardware
I use WordPress for this blog, and I highly recommend it. Wordpress has lots of features and a solid interface. And you can’t beat its impress — free.
The rest of this site is custom-coded HTML, CSS, PHP, and MySQL. I’m a programmer, so I coded it all myself. I could have just as easily feeble an existing template, but I wanted a simple straightforward get for this spot, and I wanted the look of the blog to match the rest of the plot. Plus I consume PHP and MySQL to do some creative things outside the blog, like the Million Dollar Experiment.
I don’t recommend using a hosted service like Blogger if you want to seriously monetize your blog. You don’t gather enough control. If you don’t have your own URL, you’re tying yourself to a service you don’t own and building up someone else’s asset. You want to build page rank and links for your own URL, not someone else’s. Plus you want sufficient control over the layout and design of your space, so you can jump on any opportunities that require low-level changes. If you use a hosted blog, you’re at the mercy of the hosting service, and that puts the future of any income streams you get with them at risk. It’s a bit more work up front to self-host, but it’s less uncertain in the long speed.
Web hosting is cheap, and there are plenty of good hosts to choose from. I recommend Pair.com for a starter hosting account. They aren’t the cheapest, but they’re very reliable and have decent support. I know many online businesses that host with them, and my wife refers most of her clients there.
As your traffic grows you may need to upgrade to a dedicated server or a virtual private server (VPS). This web site is hosted by ServInt. I’ve hosted this site with them since day one, and they’ve been a truly awesome host. What I like most about them is that they have a smooth upgrade path as my traffic keeps growing. I’ve gone through several upgrades with them already, and all have been seamless. The nice thing about having your fill server is that you can place as many sites on it as the server can handle. I have several sites running on my server, and it doesn’t cost me any additional hosting fees to add another region.
Comments or no comments
When I began this blog, I started out with comments enabled. As traffic grew, so did the level of commenting. Some days there were more than 100 comments. I noticed I was spending more and more time managing comments, and I began to question whether it was worth the effort. It became definite that with continued traffic growth, I was going to have to change my approach or die in comment hell. The personal development topics I write about can easily generate lots of questions and discussion. Just imagine how many follow-up questions an article like this could generate. With tens of thousands of readers, it would be insane. Also, nuking comment spam was chewing up more and more of my time as well.
But after looking through my stats, I soon realized that only a tiny section of visitors ever watch at comments at all, and an even smaller fraction ever post a comment (well below 1% of total visitors). That made my decision a lot easier, and in October 2005, I turned blog comments off. In retrospect that was one of my best decisions. I wish I had done it sooner.
If you’d like to read the full details of how I came to this decision, I’ve written about it previously: Blog Comments and More on Blog Comments.
Do you need comments to fabricate traffic? Obviously not. Just like when I put up ads, I saw no decline in traffic when I turned off comments. In fact, I think it actually helped me. Although I turned off comments, I kept trackbacks enabled, so I started getting more trackbacks. If people wanted to publicly comment on something I’d written, they had to do so on their own blogs and post a link. So turning off comments didn’t kill the discussion — it just took it off site. The volume of trackbacks is far more reasonable, and I can easily keep up with it. I even pop onto other people’s sites and post comments now and then, but I don’t feel obligated to participate because the discussion isn’t on my own position.
I realize people have very strong feelings about blog comments and community building. Many people hold the belief that a blog without comments unbiased isn’t a blog. Personally I deem that’s utter nonsense — the data just doesn’t succor it. The vast majority of blog readers neither read nor post comments. Only a very tiny and very vocal group even care about comments. Some bloggers say that having comments helps get traffic, but I saw no evidence of that. In fact, I think it’s objective the opposite. Managing comments detracts from writing new posts, and it’s far better to get a trackback and a link from someone else’s blog vs. a comment on your own blog. As long-term readers of my blog know, when faced with ambiguity, my preference is to try both alternatives and compare actual results with right results. After doing that my conclusion is this: No comment.
Now if you want to benefit comments for non-traffic-building reasons like socializing or making new contacts, I say go for it. Objective don’t assume that comments are necessary or even helpful in building traffic unless you directly test this assumption yourself.
Build a complete web site, not honest a blog
Don’t limit your web site to honest a blog. Feel free to produce it out. Although most of my traffic goes straight to this blog, there’s a whole site built around it. For example, the home page of this situation presents an overview of all the sections of the set, including the blog, article section, audio recount, etc. A lot of people collected don’t know what a blog is, so if your whole site is your blog, those people may be a little confused.
Testing and optimization
In the beginning you won’t know which potential streams of income will work best for you. So try everything that’s reasonable for you. If you learn about a new potential income stream, test it for a month or two, and measure the results for yourself. Feel free to cut streams that unbiased aren’t working for you, and put more effort into optimizing those streams that show real promise.
A few months ago, I signed up for an yarn with Text Link Ads. It took about 20 minutes. They sell small text ads on my space, split the revenue with me 50-50, and deposit my earnings directly into my PayPal record. This month I’ll make around $600 from them, possibly more if they sell some new ads during the month. And it’s totally passive. If I never tried this, I’d miss out on this easy extra income.
For many months I’ve been tweaking the Adsense ads on this site. I tried different colors, sizes, layouts, etc. I continue to experiment now and then, but I have a hard time beating the current layout. It works very well for me. Adsense doesn’t allow publishers to reveal specific CPM and CTR data, but mine are definitely above par. They started out in the gutter though. You can easily double or triple your Adsense revenue by converting a unpleasant layout into a better one. This is the main reason why during my first year of income, my traffic grew at 20% per month, but my income grew at 50% per month. Frequent testing and optimization had a major positive impact. Many of my tests failed, and some even made my income go down, but I’m glad I did all that testing. If I didn’t then my Adsense income would only be a fraction of what it is now.
It’s cheap to experiment. Every new advertising or affiliate service I’ve tried so far has been free to note up. Often I can add a new income stream in less than an hour and then wait a month to perceive how it does. If it flops then at least I learned something. If it does well, wonderful. As a blogger who wants to generate income, you should always be experimenting with original income streams. If you haven’t tried anything new in six months, you’re almost certainly missing some golden opportunities. Every blog is different, so you need to test things for yourself to see what works for you. Failure is impossible here — you either succeed, or you learn something.
Pick your niche, but make sure it isn’t too small
Pick a niche for your blog where you have some significant expertise, but originate sure it’s a big enough niche that you can manufacture significant traffic. My wife runs a popular vegan web site. She does pretty well within her niche, but it’s just not a very big niche. On the other hand, my topic of personal development has remarkable broader appeal. Potentially anyone can be keen in improving themselves, and I have the flexibility to write about topics like productivity, self-discipline, relationships, spirituality, health, and more. It’s all relevant to personal development.
Pick a niche that you’re passionate about. I’ve written 400+ articles so far, and I still feel like I’m just getting started. I’m not feeling burnt out at all. I chose to build a personal development station because I’m very knowledgeable, experienced, and passionate about this subject. I couldn’t imagine a better topic for me to write about.
Don’t pick a niche just because you think it will make you money. I see many bloggers try to do that, and it’s almost invariably a recipe for failure. Reflect about what you love most, and then find a map to make your topic moving to a massive global audience. Consider what will provide genuine value to your visitors. It’s all about what you can give.
A broad enough topic creates more potential advertising partners. If I keep writing on the same subtopic over and over, I may exhaust the supply of advertisers and hit an income ceiling. But by writing on many different topics under the same umbrella, I widen the field of potential advertisers. And I expand the appeal of my site at the same time.
Fabricate it positive to your visitors what your blog/site is about. Often I visit a blog with a clever title and tagline that reveals nothing about the site’s contents. In that case I generally assume it’s just a personal journal and move on. I love to be clever too, but I’ve found that clarity yields better results than cleverness.
Posting frequency and length
Bloggers have different opinions about the right posting length and frequency. Some bloggers say it’s best to write short (250-750 word) entries and post 20x per week or more. I’ve seen that strategy work for some, but I decided to do delicate much the opposite. I usually aim for about 3-5 posts per week, but my posts are noteworthy longer (typically 1000-2000 words, sometimes longer than 5000 words, including the monster you’re reading right now). That’s because rather than throwing out lots of short tips, I engage to write more exhaustive, in-depth articles. I gather that deeper articles are better at generating links and referrals and building traffic. It’s true that fewer people will take the time to read them, but those that do will enjoy some serious take-away value. I don’t believe in creating disposable content just to increase page views and ad impressions. If I’m not truly helping my visitors, I’m wasting their time.
Expenses
Blogging is dirt cheap.
I don’t spend money on advertising or promotion, so my marketing expenses are nil. Essentially my content is my marketing. If you like this article, you’ll probably find many more gems in the archives.
My only loyal expenses for this site are the hosting (I currently pay $149/month for the web server and bandwidth) and the domain name renewal ($9/year). Nearly all of the income this site generates is profit. This trickles down to my personal income, so of course it’s subject to income tax. But the real business expenses are minimal.
The reason I pay so remarkable for hosting is simply due to my traffic. If my traffic were much lower, I could run this site on a cheap shared hosting account. A database-driven blog can be a real resource hog at high traffic levels. The same goes for online forums. As traffic continues to increase, my hosting bill will go up too, but it will still be a tiny fraction of total income.
Perks
Depending on the nature of your blog, you may be able to enjoy some nice perks as your traffic grows. Almost every week I catch free personal development books in the mail (for potential review on this site). Sometimes the author will send it directly; other times the publisher will ship me a batch of books. I also receive CDs, DVDs, and other personal development products. It’s hard to keep up sometimes (I have a queue of about two dozen books honest now), but I am a voracious consumer of such products, so I do plow through them as swiftly as I can. When something strikes me as worthy of mention, I do indeed write up a review to share it with my visitors. I have very high standards though, so I review less than 10% of what I receive. I’ve read over 700 books in this field and listened to dozens of audio programs, so I’m pretty good at filtering out the fluff. As I’m sure you can imagine, there’s a great deal of self-help fluff out there.
My criteria for reviewing a product on this site is that it has to be original, compelling, and profound. If it doesn’t meet these criteria, I don’t review it, even if there’s a generous affiliate program. I’m not going to risk abusing my relationship with my visitors unprejudiced to beget a quick buck. Making money is not my main motivation for running this situation. My main motivation is to grow and to help others grow, so that always comes first.
Your blog can also gain you access to certain events. A high-traffic blog becomes a potential media outlet, so you can actually think of yourself as a member of the press, which indeed you are. In a few days, my wife and I will be attending a three-day seminar via a free press pass. The regular price for these tickets is $500 per person. I’ll be posting a fat review of the seminar next week. I’ve been to this particular seminar in 2004, so I already have high expectations for it. Dr. Wayne Dyer will be the keynote speaker.
I’m also using the popularity of this blog to set up interviews with people I’ve always wanted to learn more about. This is beautifully win-win because it creates value for me, my audience, and the person being interviewed. Recently I posted an exclusive interview with multi-millionaire Marc Allen as well as a review of his latest book, and I’m lining up other interviews as well. It isn’t hard to convince someone to do an interview in exchange for so much free exposure.
Motivation
I don’t think you’ll come by very far if money is your #1 motivation for blogging. You have to be driven by something much deeper. Money is objective frosting. It’s the cake underneath that matters. My cake is that I absolutely appreciate personal development – not the phony “fast and easy” junk you see on infomercials, but steady growth that makes us better human beings. That’s my passion. Pouring money on top of it just adds more fuel to the fire, but the fire is still there with or without the money.
What’s your passion? What would you blog about if you were already set for life?
Blogging lifestyle
Perhaps the best part of generating income from blogging is the freedom it brings. I work from home and situation my own hours. I write whenever I’m inspired to write (which for me is quite often). Plus I get to spend my time doing what I love most — working on personal growth and helping others do the same. There’s nothing I’d rather do than this.
Perhaps it’s good that 99 out of 100 people can’t fabricate a decent living from blogging yet. But maybe you’re among the 1 in 100 who can.
Related Posts
Filed under Knowledge Base Software by on Sep 30th, 2011. Comment.
If you itemize deductions on your annual U.S. income tax return, you can claim a deduction for charitable contributions. When you donate property, you will need to assign a value in order to determine how much you can deduct. There are certain tax rules and guidelines to follow in determining that value.
Fair Market Value
Fair market value is a common measure of the amount that can be deducted. For income tax purposes, graceful market value is “the designate that would be agreed on between a willing buyer and a willing seller, with neither being required to act, and both having reasonable knowledge of the relevant facts”. In determining fair market value, all factors that affect the value are relevant and must be taken into consideration. These factors include the cost of the item, the selling prices of comparable items, replacement cost, and the opinions of experts.
Sparkling market value also depends on desirability, use, and scarcity of the item. For example, an item of former furniture may be out of style, and in bad condition, and may have very little value. On the other hand, another item of furniture may be considered an antique, with a very high value. There is no single formula or method for determining fair market value, and all the facts and circumstances must be taken into consideration.
Cost
The cost of the item you donate may be a top-notch indication of its fair market value if you purchased the item close to the valuation date in an “arm’s length” transaction in an open market, and the market value has not changed between the time you purchased the item and the valuation date (when you donate the item). The best evidence of any change in the market value is based on actual transactions that have taken place for the same or similar items in the market.
If there were any conditions that applied when you purchased the item, such as restrictions, covenants, or understandings, that limit what can be done with the property, and that therefore influenced the trace, these conditions should be taken into consideration in determining the fair market value.
The rate of increase or decrease in an item’s value is generally assumed to be at a reasonable rate, unless you can demonstrate that there were unusual circumstances. General price trends, costs of materials, commodity prices, and bidding prices at auctions are some of the indices that can be considered.
Sales of Comparable Properties
The sales prices of other properties that are similar or comparable to the property you donate can be important in determining gorgeous market value. The degree of influence these sales prices have on the fair market value of the donated property depends on the degree of similarity of the property, the timing of the sale (whether it was close to the valuation date), whether the sale was an arm’s length transaction, and the conditions prevalent in the market at the time of the sale (whether selling prices were unusually high or low).
Replacement Cost
Replacement cost as an indicator of fair market value depends on the supply and put a question to for the donated property. In order to use replacement cost as the value, there must be a reasonable relationship between the replacement cost and the going price of the property in the market.
If you donate mature property, its “replacement cost new” may be a starting point, from which depreciation and obsolescence can be subtracted for the period you held the property, in order to resolve its new fair market value. You should be able to demonstrate how you certain the replacement cost new, and the relationship between the depreciated value and the fair market value.
Expert Opinions
The weight of expert opinions in determining gorgeous market value will depend on the expert’s knowledge and competence, and the thoroughness of the expert’s appraisal. The opinion must be supported by facts and experience.
Past and Future Events
The fair market value of donated property must be based on facts and circumstances that are presently known or that can be reasonably expected. You cannot base the value on unexpected future events that could occur after you donate the property, and that may increase its value.
You cannot rely too heavily on past events either. For example, if you donate property that generated considerable earnings for a period of time, that period may not necessarily represent the unique income-generating capacity of the property. It may be more relevant to evaluate the trend in the property’s income generation up until the valuation date.
Valuation of Different Types of Property
Based on the above discussion, different factors and criteria will enter into the determination of aesthetic market value, depending on the type of property. There are guidelines that can be followed, as well as specific rules in clear cases, regarding the documentation you will need to benefit the amount of the deduction you claim. These rules are generally based on the amount of the deduction and the type of property.
Household and Personal Items
The fair market value of used household or personal items you donate is generally mighty less than the trace you paid when those items were new. You should generally use the price that the item would sell for at a garage sale, flea market, or in a thrift store. The Salvation Army has a useful valuation guide for many of these items, including traditional appliances and clothing, on its website at www.salvationarmyusa.org.
Jewelry, Paintings, Antiques, and Objects of Art
The fair market value of jewelry and gems, due to their specialized nature, will almost always need to be determined by a jewelry appraiser. A deduction of $5,000 or more for the donation of a painting, antique, or work of art, must be supported by a written appraisal from a qualified and reputable source. If you claim a deduction for the donation of a work of art valued at more than $20,000, you must achieve a complete copy of a signed appraisal to your tax return. For individual items valued at $20,000 or more, you may also be required to provide a photograph of the item.
Collections
Some of the most well-liked donations of hobby collections include stamps and coins, books, manuscripts, autographs, sports and other memorabilia. The criteria to be applied in determining the fair market value will depend on the overall value of the collection. If the value is vital, an appraisal will most likely be needed. In other cases, you may be able to set aside the value by consulting reference material oriented toward the type of collection being donated. This could include catalogs, dealers’ price lists, and specialized hobby periodicals.
Cars, Boats, and Aircraft
The beautiful market value of a car that you donate will depend on the year, make, model, installed equipment, and general mechanical condition. While for tax purposes, the fair market value is not necessarily the same as the “Blue Book” value, you may be able to use the blue book value as a guide in determining the fair market value. You can look up blue book values in the “Kelly Blue Book” website at www.kbb.com. Prices you find in Internet sites, including bids in auction sites, may also be useful in determining the fair market value.
The American Jobs Creation Act of 2004 changed the rules for the amount you can deduct for the donation of motor vehicles, boats, and planes after December 31, 2004. After that date, if the claimed value is over $500, the amount you can deduct depends on what the charitable organization does with the vehicle, boat, or plane:
1. If the charity sells the vehicle, without any significant intervening exercise or material improvement, your deduction is limited to the dismal proceeds from the sale.
2. If the charity intends to make significant intervening use, or materially improve the vehicle, your deduction is the vehicle’s fair market value at the time of the donation.
You will need to get a written acknowledgement from the charitable organization and attach it to your tax return. This acknowledgement must include your name and taxpayer identification number, the vehicle identification number, and a statement indicating what the charity intends to do with the vehicle. This statement must certify one of the following:
· The vehicle was sold in an arm’s length transaction. In this case it must indicate the gross proceeds from the sale.
· The charity intends to use the vehicle. The statement must indicate the intended use, the duration of that use, and an affirmation that it will not sell the vehicle before completion of the intended use.
· The charity intends to make a material improvement to the vehicle. The statement must indicate what improvement the charity intends to make, and that the vehicle will not be sold before the improvement is completed.
You must score this acknowledgement within 30 days from the date of sale, if the vehicle is sold, or within 30 days from the date of the contribution, if the charity intends to use the vehicle or make material improvements.
Securities
Where there is an active securities market, such as a stock exchange or over-the-counter market, the glorious market value of stocks, bonds, or other securities would be the average of the highest and lowest selling prices on the valuation date.
If there were no sales on the valuation date, you would take the average of the highest and lowest selling prices on the nearest date both before and after the valuation date, and then weight these averages in inverse order based on the number of trading days between the selling date and the valuation date. For example, if you donate stock that was not selling on the valuation date, and:
· The stock traded 3 days before you donated the stock, at an average price of $4, and
· The stock traded 2 days after you donated the stock, at an average price of $6, then
· The value assigned to the stock would be: (($4 x 2 days) + ($6 x 3 days)) / 5 days = $5.20
If the securities are traded on more than one exchange, their value is distinct based on the prices of the exchange on which they are principally dealt.
If there were no sales within a reasonable period before or after the valuation date, the shapely market value of the donated securities is the average price between the bona fide bid and asked prices on the valuation date.
If prices are not available, or if you are donating shares in a closely-held corporation, you would need to consider various different factors in determining their splendid market value. For bonds, you would consider the soundness of the debt obligation, the interest yield, and the date of maturity, among others. For stock you would consider the company’s net worth, potential future earning power, dividend-paying capacity, the goodwill of the business, the general economic outlook for the company’s industry, its management, and the value of stock of companies engaged in a similar business. You should request any necessary assistance in determining the company’s value from accountants, appraisers, engineers, and other technical experts as necessary, and you should keep all the financial records, reports, and other information used in determining the elegant market value.
Interest In A Business
Determining the fair market value of the donation of an interest in a business would be similar to determining the value of shares in a closely-held company. The dazzling market value would generally be what a willing buyer would pay a willing seller for that interest. Factors to be taken into consideration include the fair market value of the assets in the business, the earning capacity of the business, based on past and original results, and the business’s goodwill. Reports and appraisals should be obtained from technical experts, as applicable. CPA firms and legal firms can help with business valuations. There are also organizations and associations of appraisers and valuation analysts on the Internet that can provide more information or refer you to qualified experts.
Real Estate
Donations of real property normally require a professional appraiser to determine the fair market. The appraisal report should include a complete description of the property, physical features and condition, the use that is being made of the property, zoning restrictions and permitted uses, and the potential for other types of use.
There are three main approaches that are generally used for appraising real estate:
1. Comparable sales
2. Capitalization of income
3. Replacement cost new or reproduction cost minus observed depreciation
Comparable Sales
Under this method, the donated property is compared with other similar properties that have been sold. The selling prices of these other properties are then adjusted for differences in market value since the date of sale, and differences in the size, location and condition of the properties, to determine the estimated fair market value of the donated property. Only the properties with the least amount of adjustments should be taken into consideration.
The appraiser should document each adjustment, and the appraisal should include the names of the buyers and sellers of the comparable properties, the deed book and page on which the sales are recorded, the date of sale and the price, a description of the property, the amount and the terms of any mortgages on the properties, property surveys, the tax assessed value of the properties, and the pleasing market value of each property according to the appraiser.
Capitalization of Income
Under this method, the property’s fair market value is based on future earnings from the property. Future gather income is capitalized at a rate that would represent a aesthetic return on the investment, depending on the risks and other factors involved.
Replacement Cost
This method generally sets the upper limit for the magnificent market value of the property, especially during periods of rising prices, and is normally feeble in combination with one of the other methods, to corroborate the fair market value determined. For improved realty, the land and buildings or attachments must be valued separately.
The replacement cost takes into account the types of materials, level of workmanship, and the square feet of constructed space. The cost includes materials, labor, overhead and profit. Once this replacement cost is determined, it must be adjusted for factors that apply to the property that is actually being donated, such as physical deterioration of the building, and functional or economic obsolescence.
Intellectual Property
According to the American Jobs Creation Act of 2004, the initial deduction for donations of patents or other intellectual property, such as copyrights, trademarks, software, and similar property, is limited to the donor’s basis in the property (what the donor spent to create the property), or the fair market value, whichever is lower. Subsequent charitable deductions can be taken for up to 12 years, based on a percentage of the income the charitable organization receives from the property. The percentage starts at 100% the first year and is gradually reduced to 10% in the twelfth year. In order to qualify for the additional deductions, the donor has to lisp the charitable organization, at the time of the donation, of the donor’s blueprint to take the additional deductions.
Appraisals
If you donate property and claim a tax deduction of $5,000 or less, you generally do not need an appraisal. You can get an appraisal if you need one to determine the value of the donated property, but you will generally not be required to have an appraisal for tax purposes. The fees you pay to catch an appraisal are deductible as an itemized miscellaneous deduction on Schedule A, subject to the 2% of adjusted gross income limit.
If you are claiming a charitable donation deduction of more than $5,000 for a single item or a group of similar items, you must get a qualified appraisal and attach Form 8283, Noncash Charitable Contributions, to your tax return.
There are certain exceptions, and you do not need to have an appraisal for:
· Non-publicly traded stock with a value of $10,000 or less,
· Certain publicly traded securities,
· A car, boat, or aircraft donated after December 31, 2004, if your deduction is for the gross proceeds from the sale by the receiving charitable organization,
· Qualified shining property, such as patents and copyrights, donated after June 3, 2004,
· Inventory or stock in trade donated after June 3, 2004.
Even though you do not need an appraisal for the kinds of donations that qualify as exceptions, you will still need to complete and file Form 8283, except in the case of sure publicly traded securities, as follows.
You do not need an appraisal, and you do not have to file Form 8283 for donations of publicly traded securities that are:
· Listed on a stock exchange, with quotations published daily,
· Regularly traded in national or regional over-the-counter markets, also with quotations published daily, or
· Shares of open-end investment companies, such as mutual funds, if quotations are published daily in a newspaper with national circulation.
IRS Review of Appraisals
The Internal Revenue Service is not bound by the thought of a qualified appraiser. If the IRS reviews your tax return, it may accept the amount of your charitable deduction based on the appraised value of the property, or it may make its own determination of the property’s fair market value. The IRS can review appraisals, and may refer the matter to a specialist appraiser. But it is your responsibility to adequately support the fair market value of the donated property as claimed on your return.
Tags: freeware knowledge base software, Open Source Customer Support Software, open source document management system, open source knowledge base softwareRelated Posts
Filed under Knowledge Base Software by on Sep 15th, 2011. Comment.
Researchers
These are work at home positions finding tax sale lists for us and sending them to us. Each location will cover a specific geographic area and the individual will be paid on a per list basis.
For further information and to apply go to:
http://www.taxsalelists.com/index.php? page=positionspecs
Photographers
Webshots is always looking for incredible photography.
For further information and to apply go to:
http://www.webshots.com/support/help/photoguideline.html
Telemarketing Reps
Working from home and will schedule clothing pickups.
For further information and to apply go to:
http://www.akfpickup.org/income.aspx
Phone Agents
Currently hiring Work at Home Phone Agents.
There are no fees or start up packages to buy. We will reimburse your business phone line expense.
You must apply on our website to be accepted.
For further information and to apply go to:
http://www.premierphoneagents.com
At-Home Telephone Data Collectors
Westat home-based professionals not only achieve time and money on commuting, but they also have the opportunity to work in a comfortable setting while earning money and professional skills.
Who is Westat:
WESTAT, headquartered in Rockville, MD, arrive Washington, DC, is an employee-owned social science survey research corporation. We conduct nationwide surveys on subjects that include education, health, transportation and environmental issues. Since 1961,we have provided research and related services to agencies of the U.S. Government and to a gargantuan range of institutional and business clients.
We offer:
Flexible work schedules – choose from a selection of days and times
Great work environment (your own home!)
Paid training
Bonus programs
Absolutely no sales or setting appointments for sales calls (no telemarketing)
No commute
No expensive work wardrobe
No traffic jams
Requirements:
Ability to establish rapport, follow a script as a conversation, and complete survey with caller.
Quiet home work environment during scheduled work and training hours.
A reliable personal computer
A subscription to a dependable, high run Internet Service Provider
Ability to be on the Internet (Cable or DSL) and on a landline telephone at the same time.
A corded telephone with a hands-free, corded headset (no cordless phones or cell phones).
Strong interpersonal skills
A professional and articulate phone voice
Moderate computer skills
Required to pass a federally mandated personal background check
Ability to work a minimum of 16 hours of work a week – preferably evening and/or weekend hours.
For further information and to apply go to:
Work From Home Customer Service Agents
OxfordSVI, Inc., is an information solutions company that currently serves Hospitality markets throughout the United States. OxfordSVI is committed to providing innovative technology solutions to our customers. With over two decades of experience, we service over 2,600 customers nationwide. Our combination of superior products and dedicated serve teams make us a service leader.
We are looking for energetic, right individuals interested in being a part of our home agent program. As a home agent, you will handle inbound customer service and troubleshooting calls from customers needing assistance with our video-on-demand solutions.
Home agents enjoy some of the following…
More time at home or with family because there is no commute to work
Dress how you want as there are no dress code requirements
Ability to structure work hours around personal schedule
Although working from home is a great option for some individuals, it requires the same dedication and peril that would be displayed in an office environment.
Some of the requirements for the position include…
Professional, pleasant phone presence
Reliable, quiet and professional work environment
Well disciplined and able to work with minimal supervision
Previous customer service experience, preferred
Subscription to reliable high-speed ISP service
Subscription to traditional phone service with call-waiting disabled for each work shift
Corded traditional phone with headset jack
Reliable personal computer which meets the following requirements:
Software: Microsoft XP with SP2,Current and regularly updated antivirus and anti-spyware, Internet Explorer 6.0 or higher
Hardware: Pentium 3 or higher with 1.2 GHz processor or faster, 512K RAM, 1 USB port
OxfordSVI, Inc., offers a paid 2-3 week training program, competitive salary and benefit package as well as a professional and consuming atmosphere.
To apply for this set, please email, fax, or mail resumes, including salary history and requirements, to:
e-mail:
Fax: 309-272-5127
1520 W. Altorfer Drive, P.O. Box 1529 – Peoria, IL 61655
Conducting Phone Interviews
Service 800 is looking for motivated individuals who are willing to work from home as an employee of Service 800 Inc. You must be bright, personable and can articulate well verbally and in written earn. You would be conducting interviews with customers who have recently had a service experience. Previous customer service experience, computer knowledge and telephone skills are mandatory.
For further information and to apply go to the following site and fill out the application:
http://hq.service800.com/repapplication.asp
Artists, Editors, Proofreaders, Writers
Opportunities available for: Editors, Proofreaders, Game Artists, Game Developers, Writers.
For further information and to apply go to:
http://www.tvpress.com/opportunities.htm
Court Records Retrieval Experts U.S. and Canada
Background Profiles is currently looking for experienced county court record researchers for all counties. If you are a reliable source of snappy and accurate county record information, we would like to talk to you.
If you are alive to in pursuing an independent contractor relationship with Background Profiles, please fill out the application form located at the site below and We will contact you via e-mail or phone when need for service in your area occurs.
http://www.backgroundprofiles.com/researchers.html
Mail Monitor Agents
We are looking for agents in all states throughout the USA, as well as Canada, Mexico and other countries. To meet our current requirements, you must be computer literate and have everyday access to your computer.
For further information and to apply go to:
http://www.usmonitor.com/agentform/
Virtual Assistant Appointment Setter
The Appointment Biz is looking for seasoned administrative professionals with a strong flair in customer service to fabricate scheduling calls for our clients (sales people in the financial services industry). This is NOT cold calling or telemarketing. This is a viable work-from-home opportunity.
Qualifications include:
Executive Administrative or Virtual Assistance experience.
Database Management skills.
Strong telephone and communication skills.
Extensive knowledge of Microsoft Office products; Outlook, Excel, Word.
Self-employed or telecommuter during the past five years.
Productive, self-managing, and good at fulfilling deadlines.
Financial Services and/or ACT database background would be a plus.
Home office with separate business phone line and high bustle internet access.
We will only consider professionals who have an established home office and previous experience working from home in a professional environment. We do not recommend this opportunity for those with young children not in school or other situations that create frequent distractions.
If you feel you meet our qualifications, send your resume to the email address below or visit the website for further info
http://www.theappointmentbiz.com/new_sub_info.htm
http://www.theappointmentbiz.com
Online Instructor
Nimblemind.com, an interactive real time educational environment, is looking for 600 instructors, 200 in North America/South America, 200 in Europe/Middle East/ Africa, and 200 in Asia/Australia/New Zealand/Pacific Islands. We are seeking instructors who have experience teaching adults practical courses, and have exceptional communication skills and excellent listening skills. A great telephone voice is profitable, familiarity with computer technology is required. As an instructor, you can talk to, and hear the participants, and you can display slides, photographs, videos, other internet sites, and conduct polls. You can type on a white board and have the class share visual material with you. A Nimblemind.com course is four hours in length, and consists of four classes of one hour in duration. These classes may be given in four consecutive days or once a week or over a month, there’s lot’s of flexibility! A Nimblemind instructor must develop their own slides and curriculum, all courses and materials belong to the instructor and they are responsible for the sigh.
Nimblemind.com will provide training on our teaching system, and present best interactive education practices. We also will assist you to prepare your course, develop resources, and format your presentation. A Nimblemind Instructor may wish to teach up to four courses a day. Instructors who can teach different topics are encouraged to apply. A Nimblemind.com instructor is compensated according to the number of students in their class, and the number of classes taught. We are looking for courses under the headings on the legal on our website, if you have an idea for a course, let us know!
If you are involved in teaching at Nimblemind.com, please acquire out the application on our website or send an e-mail telling us about your course and assign your resume to:
Virtual Assistants
To apply for a space with KeeneTeam, please fulfill both of the following requirements:
Email a copy of your resume to as a Word document with a .doc extension to the email address below. This file should be named as follows: last name, first name.doc. Any files sent not matching this structure will be deleted. Please make sure that your email address is on the resume along with your other contact information.
Mail a hard-copy of the KeeneTeam application along with 2-3 professional references. You will glean the application at:
Customer Care Representatives
Our business was built on taking great care of customers. And as a customer care professional you are critical to our continued success. As the voice of our clients, we are counting on you to sigh on our promise of outstanding customer care. We offer a career in customer service working for a leading customer care company with:
Hourly pay
Paid training
No commuting required
Work independently
Flexible hours
Opportunity for growth
If you move, you job goes with you
Will have to train on-site before working from home.
For further information and to apply online go to:
http://www.newhomebasedccr.com/position.asp
Applied Card Systems
Virtual Call Center Account Representative
Join Our Virtual Call Center as an Epic Representative and enjoy these great benefits:
No more daily commute
Save on gas
Work from home
Flexible Schedules (Full and Part-time)
Competitive Salary and Benefits
The Virtual Call Center Account Representative, as an associate of the company, will act as a liaison between Applied Card Systems and our customer-base from the comfort of their own home. The Virtual Call Center Account Representative will be responsible for contacting cardholders and assisting in the maintenance of their credit card accounts. Account Representatives will contact customers to discuss delinquent and over-limit accounts and will declare the importance of maintaining recent credit card account status. The Virtual Call Center Account Representative is responsible for the professional and courteous representation of the company to all customers and for efficient and responsive customer service at all times.
Must Have Requirements:
• Reading comprehension and negotiation skills are essential. • Basic computer literacy is a necessity. • Modern enrollment or two-plus years of college from an accredited college/university or specified related experience. • Two (2) or more years of Call Center-, Customer Assistance-, or Customer Service-related experience or minimum of six (6) months of work experience within the organization. • Ability to work under pressure and consistently meet department objectives.
Applicants MUST have a home computer with the following specifications:
• Windows XP ONLY • 256 MB memory • Anti-Virus software • Anti-Spyware software • USB Port • High Rush Internet (Cable or DSL only) • 17-inch monitor • Sound Card
(Software is not MAC-compatible)
Preferred Requirements:
• Thorough knowledge of all CAS related functions. • Thorough comprehension of all ACS client banks’ products. • Thorough understanding of the Fair Debt Collection Practices Act required.
Apply online at:
http://www.appliedcard.com/jobDescription.do? jobid=181
The Autumn Group Media Marketing
Research Assistants
Currently we are seeking Independent Research Assistants. If you have titanic verbal, written, and internet skills and have the required technology you may apply for an interview.
This state involves collecting data and information via the telephone, e-mail, fax, and internet. You will work closely with a Marketing Specialist who will capture the raw data you pick up and create reports and documents for clients. Requirements:
If you do not meet the requirements, please do not apply. This is an entry level Work from Home station, but does require a certain skill space.
- 6 months telephone experience
- Excellent verbal and written skills
- Basic Internet skills
- MS Office skill (Word, PPT, Excel)
- Ability to gather information
- Assertive
- Personable
- Organized
- Self Directed
- Motivated
Must Have:
- High Speed Internet
- Unlimited Long Distance
- MS Office
- E-mail
- AIM
- Fax Machine Incoming and outgoing (web based fax is OK)
Apply online at:
http://www.tagmarketingonline.com/jobs.aspx
Eagle Eye Verification
Customer Service Representatives
Eagle Eye Verification is currently seeking customer service representatives.
REQUIREMENTS
- Able to work from home
- Must have a computer/printer/fax
- Able to meet deadlines
- Basic computer knowledge
- Customer service orientated
- Must be self motivated
To apply, please email resume to:
http://www.eagleeyeverification.com
JuryTest Networks Incorporated
Online Jurors
Jurors Needed
How it works:
STEP 1 Review Lawyer’s Cases
A summons will come in the form of an e-mail, for you to review a lawyer’s case.
STEP 2 Provide Feedback
Once you have reviewed the lawyer’s case, we want your feedback.
STEP 3 Get Paid!
You will be paid well for your time. How grand depends on the length of the case.
For more information and to apply, please visit
http://www.jurytest.com/index.cfm? action=howjur
Virtual Assistants
Looking for a few good administrative professionals to our team.
If you have good administrative skills in a variety of areas and would like to be considered for projects, please forward your resume and skills to:
projectsinfo@amethystjunction.com
http://www.amethystjunction.com
Clerical – Dispute Inquiries Sioux falls, SD
Job Order ID: 1388012
Work from home handling credit dispute inquiries. 5-10 hours/week. Flexible schedule – work when it fits in your schedule. Will be paid on a per file basis, so the more files completed, the higher the pay. Person must be able to access internet, be proficient at keyboarding and comfortable inputting data into a computer. Must have own computer and printer. Employer will train on specifics. Company works with mortgage companies across the US to improve their client’s credit scores. High school diploma only please/no GED. Reliability and dependability is a must. When you apply for the job, please include the Job Order ID and Job Title in your application.
Fax resume to 605-361-9859 (No conceal sheet required.) Employer will call to plot up appointment. If fax is not working, please email resume to:
Executive Assistant
Worldwide Office Support, a virtual assistant staffing company, is currently seeking experienced executive assistants (referred to as “Virtual Assistants”) to work from home.
The ideal candidates will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. They must be exceedingly well organized, flexible, and devour the administrative challenges of supporting small groups of diverse people.
The ability to interact with clients and their staff (at all levels) in a speedy paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is critical to this role. Expert level written and verbal communication skills, strong decision making ability, time management, and attention to detail are equally important.
Requirements include strong knowledge of MS Office, including Word, Excel, and Outlook; gracious telephone skills; a fully functional home office with PC, fax capabilities, phone, printer, scanner, and a high speed internet connection; and the ability to make outbound calls in a professional manner from a quiet environment.
This is the perfect opportunity for someone who is starting their own business or who has other clients they work for to position themselves within a company that offers huge growth potential.
If involved, send your resume and expected pay to Lisa Curtis at the email address below using “Virtual Assistant Resume” as your subject line. Please include your resume in the body of the email as we will not open any email which contains attachments.
lisa@worldwideofficesupport.com
External Verifiers
Exciting Work-At-Home opportunity!
Are you frustrated with trying to find the perfect work schedule to meet your needs?
Are you a self starter, committed and dedicated individual?
Look no further, ACXIOM has the solution for you. ACXIOM is looking for External Verifiers that can work from home and meet the minimum requirement of 30 hours per week.
If this opportunity fits your needs you will have the opportunity to work your 30 hours from your home Monday through Saturday from 8am to 10pm EDT. You will be responsible for calling and verifying current and previous employment as well as education history on applicants who are seeking employment with ACXIOM clients.
Qualified candidates should possess:
• Excellent verbal communication/phone skills• Ability to work with little supervision• Good PC and Internet skills
ACXIOM is a pre-employment background screening company located in the Cleveland area and needs top-notch people with Call Center/Customer Service experience!
To apply please email
Freelance Fact Checkers
Dwell is looking for experienced freelance fact checkers for editorial manuscripts.
Qualifications: Must have 3-5 years experience fact checking magazines. Should be a self-starter who is well organized, detail-oriented, enthusiastic, with proficiency in Microsoft Word track changes. Compensation based on experience. Please send your cover letter and resume to managing editor, Ann Spradlin at
Part-Time Technical Support
Educate Online is the leading provider of live instruction facilitated exclusively via the Internet. Educate Online offers personalized reading and math programs in a fun online environment. Cutting edge technology allows students to talk and interact with teachers in a real-time online classroom. Certified instructors enable students to reach their academic goals and fabricate the foundation for success!
We are looking for entry level and/or experienced representatives interested in working part-time. This position entails providing a mixture of technical and customer support including assisting callers with internet connectivity issues, verifying student addresses and scheduling student sessions.
This is an excellent opportunity for detail oriented, reliable, and hard working individuals who are flexible and are available to work at least 15 hours per week during the following times:
Monday – Friday: 9:00 am to 11:00 pm
Saturday: 9:00 am to 6:00 pm
Sunday: 12:00 pm to 9:00 pm
Candidates who are available to work weekdays between the hours of 3:00 pm and 8:00 pm are strongly encouraged to apply!
The compensation for this status is $9 per hour.
You must have the following technology available to you:
- Intel Pentium III/IV or AMD Athlon/Duron processor at 800Mhz or higher
- Microsoft Windows 2000 or XP – 256MB of RAM – 1024 x 768 or greater monitor resolution
- Sound Blaster compatible sound card – Broadband internet access (no satellite)
- Dedicated phone line during your shift
Additional Requirements:
- Fluency in both English and Spanish
- Knowledge of commonly used concepts, practices, and procedures of PC hardware, software, Internet aid, and a wide variety of common retail and enterprise software packages
- Knowledge in firewall, routers, proxies, Internet filtering packages and/or Java a plus.
- Experience in supporting Windows 98,Windows 2000,Windows XP, and ME
- Experience assisting customers using email, and/or via live online chat a plus
Apply online at:
http://hodes.jobhost.org/viewjob.php? id=79017
Home Agents Representatives
Validated Response is looking for qualified candidates to join our team of work from home agents/representatives.
Work part time 20-30 hours per week from the comfort of your own home.
We offer:
- Compensation based on experience and skill level
- Work from home
- Paid training
- Bonus programs and incentives – easily earn $8-15 per hour
- Absolutely no sales or appointment setting calls (no telemarketing)
Requirements:
- A professional and articulate phone voice
- Ability to achieve rapport, and follow a script as a conversation
- Strong interpersonal skills
- Quiet home work environment during scheduled work and training hours
- Personal computer with Pentium 4 processor (1500 MHz or greater) and 512 MB RAM
- High Hurry Internet Access via hardwire connection
- Moderate computer skills
- Available to work 20+ hours per week
For further information and to apply go to:
http://www.validatedresponse.com/employment_info.php
Customer Service/Scheduler
Internet America is seeking full-time applicants for our wireless scheduling department. This is a telecommuting position. The position available is for a customer care technician that will be processing service tickets, installation tickets, as well as scheduling for installations and dispatched service calls for our wireless broadband department.
Applicants should exhibit excellent multi-tasking and customer service skills, and follow directions to produce required results. Being bilingual is a plus.
Understanding of TCP/IP, networking, and/or DSL knowledge is also a plus.
Starting salary is $10 dollars per hour. Internet America offers benefits for full-time employees.
Internet America will provide all equipment necessary for telecommuting (IP phone, PC, etc). A broadband connection is required for all work-at-home positions.
Training plot will depend on where applicant is located.
Email resume to: thagood@txun.net
Phone Representatives Call Center Professionals
We are looking for several phone representatives/call center professionals to join our rapidly growing financial services marketing company.
We are a lead generation company whose job it is to find new clients for financial advisers.
The call center professional will be calling individuals who have requested information about a specific financial topic and who need to be qualified and screened before being matched with a local financial adviser (our client). This is not your standard “revolving-door” type call center space.
We have a small team that is very well compensated, and our work environment is very positive and team-oriented.
This is a “work-from-home” residence, however we provide in-depth training and constant support. Hours and work schedules are flexible. No hidden fees for training or materials. We are an equal opportunity employer.
Requirements:
- Reliable
- Professional Demeanor and Strong Work Ethic
- Edifying phone voice
- Experience making phone calls
- Cold Call Experience a Plus
- Basic computer/internet skills
- Home-office set-up with high speed internet/ YahooIM (free Download)/Mozilla Browser (free download)
- Full Time Space (6 to 8 hours 5 days a week)
Salary:
$15/hour base + bonus.
Please send your resume to the address below. Only emails with a forwarded resume will be considered for this position.
http://www.bayharborfinancial.com
Researchers
Sharesleuth.com, an investigative reporting site backed by entrepreneur Mark Cuban, is hiring full-time researchers. We’re looking primarily for beginning journalists who want to learn how to investigate companies, manufacture paper trails and contribute to our stories, which focus on exposing financial fraud and corporate wrongdoing. Top performers can advance to full-fledged reporting positions. Additional skills, such as the ability to shoot and edit video or acquire and manipulate databases, are a plus. Please send resume and work samples to Editor Chris Carey at chris@sharesleuth.com
Proofreader
PeopleSupport, Inc is seeking reliable and committed proofreaders with 2+ years exp. in the British English language. This is an Independent Contractor position only and can be done from your home.
If interested please email your resume to:
Various Positions
Bid Ocean, Inc. is growing rapidly and seeks high quality personnel who want a great job and to help make the world a better place: Sales Representatives, Customer Service, Internet Researcher, Open Source Programmer, Publicist, Writer. For further information and to apply go to:
http://www.bidocean.com/employment.php
Client Service Representative
Company will provide your own personal email address for contacts. Will research for prospective attendees for Conferences. There will be no cold calling involved.
Requirements: Although sales experience is not required, you must have an up-to-date home computer, POP email such as MS Outlook, IE. High speed internet connection (DSL/Cable).
Job Term: 5 or more hours weekly.
Salary Wage: Commission.
Location: USA
More information and how to apply: http://www.mediationworks.com/dmi/jobs.htm#isr
CUSTOMER SERVICE/SALES
Exp. sales people needed to take inbound calls for
Infomercial. Must be professional. 30 day training
with opportunity to work from home. Part or full time
and work weekends. $7 per hr or comm. potential.
Apply on Line at www.ocurrance.com (click on employment at the top)
Salt Lake County Areas Only
Web Designing, Programming, Copywriting, Marketing, Typing, Research, Writing, Creative, Web Hosting
Opportunities are available if you have skills/experience in any of the following:
Web Hosting (cPanel & WHM).
Web Design.
Programming (PERL, PHP, etc).
Copywriting.
Marketing.
Typing.
Surfing the internet collecting information.
Computer Support.
News & Article Writers.
Creative.
More information and how to apply: http://www.portalfeedmedia.com/jobs.html
Sales Reps
Majestek Solutions is looking for self motivated individuals with some knowledge of the internet and previous sales experience, for this commission based position. We are a Web Do Company seeking sales reps to make calls to small businesses and sell them/introduce them our web development services. To begin with while you learn about our products, we can do noteworthy of the detail explaining of our services to the customers, after you explain the leads. Our commissions are agreeable which can be very lucrative to the right individual. We will pay you commissions on a monthly basis.
The state allows for you to work from home and requires that you have a computer and internet connection. This unique region allows for flexibility in your schedule, we ask that you can put in 10-40+ hours a week during general business hours (9:00-5:00, M-F). This position is for the “go-getter” that has a lot of confidence and patients and that doesn’t have a problem making cold calls and selling over the phone. Previous sales experience is preferred but not required. Please send a resume and cover letter to: recruiting@majestek.com
Procard International
http://www.procardinternational.com
A ten year old company in good standings with all the major consumer protection agencies that supplies membership cards to members that provides them with discounted fees of up to 80% for physician, prescription drug, dental, vision and legal services. Their providers make up 1/3 of all Physicians, 1/2 of all hospitals, over 38,000 Dentists, over 100,000 Attorneys, over 10,000 vision centers, and 83% of all pharmacies nationwide. 175 Million people are uninsured or underinsured. Healthcare costs are increasing at 3 times the inflation rate. 7 out of 10 people do not have dental coverage. Considering these facts, they are looking for associates to distribute their memberships that will help these people. You can earn $35,000-$55,000 a year and more, part-time. I’ve personally already earned over $300 in less than a month.
Website Reps Needed
Looking for reps to attend promote and grow Global Domains International. GDI is an internet company that has been listed as #37 on the Inc500 list of fastest growing companies. Instead of .com we are .ws; GDI sells web domains names ending in .ws, and provides web site creation and monthly hosting.
The best thing about this business is you do not have to do any selling, this is 100% internet. You type in the name of the person interested and their email and they are sent a personal email from you, which also includes a personal movie.
There are 2 million web sites currently but experts are predicting that there will be 500 million domain names and web sites active in the next decade. If you could earn just a $1.00 a month on 10,000 customers that would be alot of money, or $1.00 a month on 100,000 customers, even better how about 1 million customers?? Now is the time to find in, you do not want to be left tedious.
Requirements: There is no need for experience, anyone who has a desire to make money and be fraction of the next internet boom, can join.
Go to http://www.website.ws/vashorty or email Carolyn at setforlife@cc777.ws
Independant Beauty Consultant
Looking for people fervent in a homebased business that is right. No MLM, no inventory if you choose not to, a supportive and helpful team. Mary Kay Cosmetics is a well developed and known industry. I would to talk to you if you are alive to and are motivated and positive. Contact me today and launch work tomorrow.
Requirements: Positive, motivated and willing to work hard.
Contact: Julie Peterson at: jpeterson0908@marykay.com
Just need a representative? Please feel free to email me or visit me on the web at: http://www.marykay.com/jpeterson0908
Sales Reps Needed
Start today. Become a Stuff A Friend Glean. FREE sign ups and FREE WEBSITE. Flexible working hours – own your own home based business. 30% commission from your personal website or build a team and make 10% commission on all sales from your team, or do both! Incredible home business -home parties/workshops/fundraisers. There are NEVER any startup costs, NEVER any member fees or any other charges. Work at your own waddle and your own hours. You can’t lose when it is FREE to start.
No experience unbiased a desire to want to earn money and have fun doing it.
Visit http://www.tinyurl.com/gavbt (or) or contact Carolyn @ vashorty@stuffafriend.biz
Virtual Telemarketer
We are currently recruiting Virtual Telemarketers (VTs) for our novel project – VOIP phone services. VTs will work closely with our VRs in the entire sales process.
We will provide you with all the tools to get the job done;
- unlimited sales leads for frigid calling purposes
- weblink to an online commercial for customer follow up email purposes
- virtual receptionists to take your customers orders by phone
- flexible work shedule (morning, afternoon, evening, weekends)
- great work environment
- FREE virtual facilities (teleconference number, fax number, phone number, etc)
It is really EASY to sell this service. Before you know it, you will be your customers’ best friend for a long-long time.
Requirements: – Proven sales track record
- Broadband internet access
- A complete home-office (a separate room, uninterupted by children and pets)
- Great telecommunication skills
- Sizable voice
- With a “Can-do” attitude
- And definitely a “Go-Getter” kind of person
Salary Wage: $10-$25 per sign up (residential/ office). Quiz to earn more than $1000 a month if you can put in 4 hours a day. Please do not call or email if you are looking for a base salary job. This is strictly a pay per performance kind of job.
Contact: If this sounds like something that you would like to do, while spending time at home with your family, please send your resume by email at telemarketing@virtual-receptionists.com today!
Due to overwhelming response, only shortlisted candidates will be contacted. Emails without resume will be deleted from our email system.
Activate Accounts
We supply you with the leads. Help us contact people who already requested our services through our vast advertising network. No cold contacts. Can be done via the internet or phone.
Requirements: Must have access to email and internet with basic office skills.
Please contact Jerry Standefer at: http://www.jbsnet.com or email: jbsnet@jbsnet.com for more information on your modern career.
Work from home
This job opportunity entails setting qualified appointments for our clients. Blue Zebra Appointment Setting is a leading, professional appointment setting company. Why is Blue Zebra Appointment Setting different?
• Above market compensation- $13 – $20 per hour to start based upon experience and skill level.
• 10% – 14% increase within 30-60 days of consistent top quality results
• Financial incentives and bonuses offered in addition to the above market hourly rate
• Pay weekly
• Direct deposit offered
• On-going, consistent projects
• Leading-edge, on-going appointment setting training
• 100% integrity firm
• Unparalleled management and growth opportunities
Our people-focused, integrity-based company seeks experienced, highly motivated, professional appointment setters to schedule appointments with businesses. As a team of professionals, we are dedicated to results and delivery of a quality service. Our firm is rooted in honesty, integrity and the “Golden Rule”. We continually strive to take care of our staff, as well as, aid our clients at all times.
Requirements: The candidate requirements are to:
• Have 2 – 5 years serving the business-to-business marketplace
• Have 2+ years of outbound, business-to-business cool calling and appointment setting
• Have comfort and skill to navigate through all levels of an organization
• Be an energetic, enthusiastic, fair, hardworking, ambitious, and results-oriented personality who appreciates a people-focused, integrity-based, relationship selling environment.
• Have knowledge of Customer Relationship Management (CRM) or Contact Management software, such as ACT, Goldmine, SalesForce.com, TeleMagic, SalesLogix, Siebel or other CRM software. ACT is preferred.
• Be available to phone a minimum of 4 hours per day from 8:00 a.m. – 2:00 p.m. EST for 5 days per week. Additional project hours in appointment setting, administration, recruiting,
script writing and training are available to supplement the appointment setting, based on experience, for a maximum of 30-40 hours per week.
• Have a home office complete with a computer equipped with CRM software, MS Word, MS Excel, printer, fax capabilities and internet access.
• Candidates must reside in U.S. and Canada
• Provide references upon request
Salary Wage: Above market compensation- $13 – $20 per hour to start based upon experience and skill level
Location: Candidates must reside in U.S. and Canada
Contact: Please send us your resume via e-mail to Careers@BlueZebraUSA.com
Web Development, Marketing, Data Entry, Writing, Public Relations
If you are experienced in any of the following positions: Web Development, Marketing, Data Entry, Writing, Public Relations, the company has opportunities available.
Requirements: Web Development: Have the ability to design web pages, knowledge skills in MySQL, PHP coding, edit HTML.
Marketing: Must be able to promote company’s products without using stale advertising.
Data Entry: Must be able to type accurately and quickly. Must have knowledge, experience in using Microsoft Word and Excel.
Writing: Must be able to write articles, user manuals and contents on websites.
Public Relations: Must be able to work with the press and provide information about the company.
Contact: More information and how to apply: http://www.josiahco.com/jobs.html
Stuff A FRiend is looking for Reps. You will get 30% commission on each item you sell. We offer party kits and fundraisers. For fundrasiers you earn 10%. Its a fun and vast way to gain money from home.The kits practicaly sell themselves! We have high quality plush animals like the mall stores but more affordable and you stuff them in yoru own home. No inventory, no start up costs and no monthly fees. We offer an awesome support group.
Requirements: Wants to find money from home. Enjoys having fun while earning
Contact: Please check us out at: www.stuffafriend.biz/members/paradiseyellow This is a astronomical map to earn extra money. You get a free website plus support group. Email: Tonja Martin, paradiseyellow@aol.com
At Home Agents
Work-At-Home Agents will conduct non-scripted, outgoing calls and draft letters and e-mails in hopes of recruiting advocates to join public policy campaigns.
There are NO SALES CALLS! No prior experience in public affairs is required; although an interest in and working knowledge of politics and public affairs is a plus.
This is a telecommuting state that allows you to utilize a state of the art web based application to work from home. For further information and to apply go to:
Home Based Telemarketers
Will call businesses (script provided & training) offering the company’s broadband solutions/services, gather contact information (email, fax, address, etc), make follow-up calls, close deals.
Contact: More information and how to apply: http://www.simpleworx.com/index.cfm? GPID=68
http://www.simpleworx.com/
Start Your Fill Wireless Store
This business opportunity enables you to make money on the Internet with NO investment, fees, or costs required whatsoever. Whether you are a veteran of Internet marketing or completely new to starting an Internet business, this opportunity is for you. All you need is a computer with Internet access and the willingness to work hard and do your financial goals! You have nothing to lose and everything to gain.
Computer with internet access, willingness to work hard to achieve your goals
For more information and to sign up go to : http://www.tmiwireless.com/affiliate/
Home Based Positions
HMS, a locally established teleprospecting service, is looking for self-motivated individuals, interested in working from home. You will work as an extension of the sales force for a particular client. Acting as their sales assistant, you will generate appointments for your team of sales associates by engaging in conversations with excellent prospects provided to you. For further information and to apply go to:
For further information and to apply go to:
http://www.hudsonmanagementservices.net/ad1.htm
Related Posts
Filed under Knowledge Base Software by on Sep 12th, 2011. Comment.
Introduction
The technological landscape of the banking industry has been ever changing over the past two and a half decades. Banks have transformed from institutions that old-fashioned computers for mere efficiency and convenience into corporate conglomerates that are totally dependant upon computers and banking software. Banks around the world are dependent upon banking software at all levels of business; from the highest level of management apt down to meeting consumer needs.
There is no question that information technology and the consistent creation of better, more efficient software has played a key role in the explosive growth of the banking industry worldwide. Electronic banking allows member to do their banking transactions without visiting a branch. Banks, credit unions, and investment centers have all introduced their own e-banking system in order to stay competitive. The convenience that electronic banking presents is appealing to customers and strengthens the relationships to the company providing the service.
E-Banking can provide many risks as well as benefits to the banker. The risks associated with e-banking can end the reputation of a bank, thus leading to the loss of business. Do these risks outweigh the benefits? Or is the opposite true? E-banking can save an enormous amount of money and relieve a customer to “stick” with the bank. A bank must weigh these options before deciding what is right for the institution. Banking Information Technology poses both benefits and risks for consumers. Customers have the option to pick, choose and refuse the many financial institutions that are out here today. Customers hold privacy with great value and convenience with high standards.
Banking Software IT
Banking software and information technology are some of the core components of the modern day banking industry. The use of online banking has transformed the landscape of the banking industry so much that there are basically three types of banking institutions recognized in the industry today, and each bank will generally fall into one of these categories.
The first type of bank that a customer can go to is a traditional “brick and mortar” institution has a building and personal service representatives, but doesn’t offer Internet banking services. These are usually smaller, community institutions; located in rural areas, which have a loyal, community customer improper that does not depend upon online banking to fulfill their banking needs.
The second type of banking institute available is a “brick and click” financial institution that has a physical structure, and also offers Internet banking services, which is the most favorite type of bank found today. Finally, the consumer may choose a “virtual” bank or financial institution that has no public building and is only accessible online (Federal Reserve Bank, 2006).
There are many things that banks must consider when choosing the software that will ultimately become the institution’s core infrastructure. The bank not only has to consider customer needs and desires, but it must also assess its own IT needs, and employee needs, as well as security and privacy issues. As many options as there are available in banking software today, banks can customize their banking software to fit their IT needs regardless of how great or small.
According to Grant Bowman, Branch Manager and Assistant-Vice President of Retail Banking for Waddle Bank, one of the top three banks in the nation, everything that the bank does short of direct customer contact is dependant upon its banking software (Bowman, 2006). The banking software that Chase Bank uses for its IT infrastructure has many capabilities. The software offers bank management on-hand human resource databases, time management capabilities, and network email/inner office communications that are necessary for interaction with other branches, and upper management. The software offers personal bankers sales opportunities through customer databases and cross-referenced anecdote and product information that allow the personal bankers to quickly gauge a customers lending, investment, or account needs. This software also provides management and personal bankers with external links to outside financial institutions that allow them to assess CD, bond, and interest rates for competitive pricing.
Finally, the banking software dilapidated by Toddle Bank allows its tellers to work quickly and efficiently to succor customers in a timely manner. Customer accounts are expeditiously accessible with minimal customer information input, and the use of scanners for all checks and deposits offer quick problem resolution for the tellers and customers (Bowman, 2006).
The turnaround time for information availability, combined with the banking options that an institution’s banking software will allow its customers, can either help or encumber the bank’s service relationship with its customers. With the unusual “real-time” mindset of American consumers, there are certain options that most customers are seeking from their banking institution’s banking software, as well as their online software. Mr. Bowman stated that most of the customers in his market are looking for Amble Banks software to provide them with access to instant “real-time” account transactions either through tellers or online; 24-hour instant access to their money through ATMs; and capabilities to transfer funds from account to account, or from their account to a vendor through Online Billpay at anytime.
Customer’s also want to know that personal bankers are aware of their financial needs in order to assess whether or not they are currently in the account, loan, or investment that is going to be the most beneficial for them. Finally, and probably most importantly, customers want to know that their financial information, whether in-house or online, is private and glean at all times (Bowman, 2006).
When taking the privacy and security issues of banking software into consideration, one does not have to look far to find evidence that this is a major concern to banking customers, managers, and even federal banking regulators. In 2004, research found that nearly two million Americans had their checking accounts raided by criminals in a 12 month period. Consumers reported an average loss per incident of $1,200, pushing total losses higher than $2 billion for the year (Sullivan, 2004). The vulnerable combination of internet banking, networks used by banks to communicate within their organization, and the lure of untold millions available for pilfering to extremely intelligent and persistent high-tech thieves has left banks worldwide with a feeling of being under constant siege. Although banks are very tight-lipped regarding their security issues, reports show that even the largest banks are constant targets.
In May of 2004, Citibank reportedly overtook eBay as the most celebrated target for phishing attacks. Phishing is an e-mail, which attempts to steal consumers’ user names and passwords by imitating e-mails from legitimate financial institutions. Citibank faced an average of 16 attacks per day, and 475 separate phishing attacks during April, an increase of nearly 400 percent from March (Sullivan, 2004). Citibank has even gone so far as to post the following ten “Phishing Protection Tips” in order to educate their customers (Phishing Fraud Alert, 2004):
• Never click on Hyperlinks within emails, instead, copy and paste them into your browser
• Consume SPAM Filter Software
• Use Anti-Virus Software
• Use a Personal Firewall
• Keep Software Updated (operating systems and web browsers)
• Always look for “https://” and padlock on web sites that require personal information
• Keep your computer shipshape from Spyware
• Educate Yourself of fraudulent activity on the Internet
• Check & monitor your credit report
• Contemplate Advice – if you are unsure, ask: scams@fraudwatchinternational.com
According to the Federal Deposit Insurance Corporation, financial modernization and the growth of electronic commerce continues to heighten public interest in maintaining the privacy of consumer personal information in both the physical and virtual environments. Because the business of banking relies upon customers’ willingness to disclose confidential personal information, the FDIC encourages every financial institution to establish and follow a privacy policy that addresses what are generally referred to as fair information practice principles, which have been articulated by a variety of governmental and intergovernmental entities (FDIC, 1999).
Five core principles advocated by the Federal Trade Commission (FTC) are: notice to consumers about information practices; choice for consumers about how personal information may be used; access for consumers to personal information and the ability to correct errors; security and integrity of consumer data; and enforcement and consumer redress (FDIC, 1999). The endless information that is available on this topic is a sure indicator of the impact that IT and banking software capabilities have on individual and commercial consumers alike. As technology continues to advance, it is imperative that the banking institutions that will handle money and financial data for today’s consumers have the most advanced, innovative software that will not only provide customer convenience and market competitiveness, but will also provide cutting-edge security for those that it serves.
E-banking
“Electronic banking, also known as e-banking, is an umbrella term for the process by which a customer may perform banking transactions electronically without visiting a brick-and-mortar institution.”(Insley, 2003). Electronic banking is often called e-banking, and is used interchangeably with PC banking, internet banking, and home banking. Companies will often utilize their own term for the same concept. For instance, Chartway Federal Credit Union utilizes the term “ebranch” to describe their electronic banking tool. Electronic services are becoming an essential tool for financial institutions from banks, to investment centers.
E-banking allows customers to beget many different transactions without entering a branch. According to Chartway’s home page, customers are able to view fresh and available chronicle balances, and story transactions. Customers may also transfer between accounts, set up recurring and future dated transfers. Recently Chartway added the ability to view Chartway credit card transactions, and customers may transfer funds to pay their credit card. Customers may also expect new sub accounts or open up whole new accounts. Chartway has also introduced a new feature which allows customers to apply for loans online, which will be reviewed by loan processors and credit officers. Often, loan decision may be given to the customer on the same day. This is very convenient for those customers who are just unable to bank during banking hours. Statements may be viewed online and customers have the option to only receive their statements electronically. Chartway calls this feature “e-statements.”
Accessing Chartway’s e-banking tool is free to all of its customers. The company’s major electronic banking feature is their Bill Payer program, which allows customers to set up electronic payments to different companies. Bill Payer is free to customers if they pay three bills or more a month, and enroll into their estatement program. If they do not meet those two features, there is a $4.95 a month service charge. Bank of America has the same online bill paying services, and does not charge a fee, but other fees for services may apply. As many banking customers discover all of the features that online banking offers, Chartway may have to consider making this feature free in order to quit competitive.
“The bank branch remains the most important channel in terms of revenue generation” (US Banking, 2005). Many customers prefer making major financial decisions with bank associates. Call centers, and automated teller machines are also being utilized for banking transactions. However, electronic banking is viewed as a sophisticated tool for customers, and a must have commodity for banks. As dotcom hustle dissipates, the Internet is re-emerging as the priority channel for technology investments and banks are entering an e-banking technology renewal cycle, which includes functionality and usability of websites and enhancing integration with other channels (Spotlight Returns, 2005).
E-banking may present banks with the opportunity to strengthen their relationships with customers. As more and more customers enroll in online banking services, banks are presented with the opportunity to cross-sell and up-sell to further increase fee revenue (Danglemaieur, 2005). Electronic banking may improve new account growth, revenue growth and customer retention. E-banking is considered to be the technology solution for some of the top business challenges including those previously discussed, and expanding up/down the market, and cost reduction (Danglemaieur, 2005).
Many customers enjoy online banking for its convenience. Customers can enjoy the convenience of e-banking anytime and anywhere. With direct deposit and bank-to-bank electronic funds transfers, e-banking may be the only tool that customers need to do their transactions. As technological advances increase, the banking industries and other financial industries may continue to make strides to improve the services that are provided to customers.
Bank’s Benefits and Risks
As online banking can be risky for the customer to use, is it just as risky for the banker. As mentioned earlier in the paper, phishing is one of the newest forms of Internet fraud and has become very sophisticated in the past few years. Many of these phishing scams involve emails being sent to victims containing link to their bank’s “website”. The website is usually very well designed and is easily mistaken for the real thing. Unfortunately, even if the victim does not give out the personal information being requested, these websites often contain a type of virus known as a Trojan horse virus.
The Trojan horse virus collects your personal information while you access other websites requesting passwords and then records those pins and passwords. Joe Lopez, a Miami business man, is actually suing Bank of America because this type of virus allowed a criminal to wire over $90,000 from his account to a bank in Riga, Latvia. The bank contends that it was his personal computer that became infected with a Trojan virus but Lopez states that he should have been notified that such a large transaction was being made, especially since that is a country that has a high rate of cyber crime (Accountingweb.com, 2005).
It is important to discuss these types of activities because they can be detrimental to the reputation of a bank. Some of the ways in which e-banking can influence an institution’s reputation include:
• Loss of trust due to unauthorized activity on customer accounts,
• Disclosure or theft of confidential customer information to unauthorized parties (e.g., hackers),
• Failure to stutter on marketing claims,
• Failure to provide top-notch service due to the frequency or duration of service disruptions,
• Customer complaints about the difficulty in using e-banking services and the inability of the institution’s succor desk to resolve problems,
• Confusion between services provided by the financial institution and services provided by other businesses linked from the website (FFIEC, 2003).
Online banking saves the institution a significant amount of money “studies have shown that online banking customers are more profitable than offline customers—they make fewer customer service calls and are less likely to switch banks” (Winstead, 2005). Winstead (2005) also tells us that “if you’re a bank, you don’t make money on customers who just check their account balance online; the big bucks come from other services.” It is also important to trace that “as Internet users gain more experience online, they are more likely to perform activities that involve money, such as paying bills, making online purchases and travel reservations, and participating in online auctions (Winstead, 2005). Most of these services contain fees that the bank would not normally glance from a customer who does all of their banking in person.
With emerging scams, the scare of security risks grows. Although online banking could be coined as the fasting growing type of online activity, there is still room for growth, which, as described above, is a revenue generator.
There is a clear distinction between the age groups of those doing their banking online. A study done by Yahoo found a “substantial difference in Internet usage patterns between users under 40 years old and those over 40. 72 percent of the younger group checked their balances online versus only 37 percent of the older consumers” (Kelley, 2005). The older generation seems to be more leery of doing transactions online for fear of security risks.
There are some other risks that the bank may incur as well. The Federal Financial Institutions Examination Council (2003) gives some examples:
Transaction/Operations risk – Wireless services create a heightened level of potential operations risk due to limitations in wireless technology. Security solutions that work in wired networks must be modified for application in a wireless environment. The transfer of information from a wired to a wireless environment can create additional risks to the integrity and confidentiality of the information exchanged.
Strategic risk – Financial institutions considering wireless services should carefully evaluate the vital strategic risks posed by this service delivery channel. Standards for wireless communication are still evolving, creating considerable uncertainty regarding the scalability of existing wireless products. Financial institutions should expend extra diligence in preparing and evaluating the cost-effectiveness of investments in wireless technology or in decisions committing the institution to a particular wireless solution, vendor or third-party service provider (FFIEC, 2003).
For the time being, banks are not responsible for the loss incurred because of a customer’s PC. This is probably one of the reasons customers are reluctant to use online banking services. Avivah Litan, a member of the Gartner research team does provide some recommendations for those interested in online banking:
• Banks: Strengthen access controls (beyond just using passwords) and distribute third party “anti-malware” protection for user desktops to help keep online-banking sessions as safe as possible. Clearly warn customers that, in some cases, they are liable for online-banking losses resulting from the theft of passwords or other credentials.
• Regulators: Develop new laws to better protect small-business and other banking customers against theft resulting from criminals hijacking credentials from PCs or online communications (Litan, 2005).
Consumer’s Benefits & Risks
According to the Organization for Consumer Privacy (2001) “The Graham-Leach-Bliley Act regulates the sharing of personal information about individuals who obtain financial products or services from financial institutions. It attempts to inform individuals about the privacy policies and practices of financial institutions, so that consumers can use that information to create choices about financial institutions with whom they wish to do business. The law gives consumers limited control – via opt-out – over how financial institutions use and share the consumers personal information” (Consumer Privacy Guide, 1). Under this act, consumers’ information is federal regulated to preserve financial institutions from marketing and selling sensitive information to third parties. This is important because it ensures that privacy provisions won’t be violated from the consumer’s point of view. Anacomp, a multi-vendor who specializes in services and support, gives a few examples of how they protect their consumers from leaking out sensitive information. Anacomp (2006) states the following examples by “using a companies’ existing level of automation together with Internet or intranet retrieval:
• E-mails are captured and stored in an unalterable version to meet compliance regulations.
• Access to sensitive corporate e-mail is restricted to itsy-bitsy sets of highly secure users.
Leveraging the header information, a relational index capability is created, allowing research folders to be formed.
• Anacomp uses industry-standard Internet protocols, allowing e-mail attachments to be displayed in critical applications (such as Microsoft Word or Excel).
• E-mail documents are saved in a collect environment with redundant backup and disaster recovery options.
• E-mail archive will be available to authorized users via standard Web browsers” (Anacomp, 2006).
When it comes to online banking, having financial information readily available at a consumer’s fingertips, 24 hours a day, 7 days a week, is very convenient. According to Kim Komando with Microsoft Small Business Center, “online banking has been one of the brightest online inventions. With a few clicks, people can pay their bills, check their balances and see what has cleared” (Komando, 1). Larry Freed (2006) agrees with Komando and states that “customers are increasingly elated with online banking, which is good news for banks seeking increased loyalty and portion of wallet. Findings of the second Forbes.com/ ForeSee Results online banking study include:
Satisfaction with online banking is 5.5% higher than it was last year, surpassing satisfaction with the overall banking experience, as recently reported by the American Customer Satisfaction Index
Online bankers who are highly satisfied are nearly 40% more likely to purchase additional products and services from their bank (Freed, pp. 2-4).
Converting online bankers to online bill payers is a spacious opportunity, as customers who pay bills online are 17% more likely to purchase products and services from their bank and 34% more likely to recommend their bank’s website
Credit unions outperform large banks and community banks when it comes to satisfying online bankers. (Freed, pp. 2-4)
The automated teller machine, or also known as the ATM, is “a machine at the bank branch or other location which enables a customer to acquire basic banking activities even when the bank is closed” (Investor Words, 1). According to Citibank, “It’s been 25 years since ATMs were introduced, and consumers have embraced the concept of ‘remote access’ to their accounts for deposits and cash withdrawals, and the convenience it affords. The electronic banking center represents the next technological wave in which far more products and services are available…” (Citibank, 1).
The advanced ATM’s will be incorporated with the web browsers that are known today as Microsoft Internet Explorer or Netscape Navigator. Michael North and Paul Kennedy of Banking Information Technology Secretariat states that “the advanced ATM will also be a multimedia ATM, using handsome, natural motion video and stereo sound in multiple languages, smooth dimensional animation. It will be capable of live video teleconferencing with a remote teller at a video call center, using eyes and ears in a video camera. It will be able to scan, compress and transmit signed documents, printing MICR-encoded checks, send and receive email, read barcodes and smartcards, capture biometrics such as fingerprints and iris images, and print exact, full-size copies of any document. All of these features are available now on commercially-available products” (North & Kennedy, 1).
The unique features of the advanced ATM will allow customers not only to perform monetary deposits into their accounts, but customers will also learn about different kinds of IRA’s, the best suitable savings plan and other e-commerce solutions that banks have to offer. People use ATM’s for economics, flexibility, convenience and acceptance. Wells Fargo explains that “this is a whole new approach to ATM software architecture…a greater ability to accommodate recent technologies. And because software applications are independent of the delivery channel, they can be leveraged across multiple channels, including information kiosks, telephone banking, personal computer banking and web sites” (Wells Fargo, 1).
Ethics in Banking IT
Information has no ethics and does not care how it is used (Haag, 2006, p. 236). This premise makes many banking customers cautious about e-banking, and as a result the banking industry has gone to great lengths developing ethical e-banking practices. “Electronic banking (e-banking) is defined as the automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels. E-banking includes the systems that enable customers, individuals or businesses, to access accounts, transact business, or obtain information on products and services through a public or private network, including the Internet” (Bahamas, 2005). In this section we will explore the ethical responsibilities of financial institutions that provide e-banking services to customers.
Before thoroughly analyzing the ethical responsibilities of e-bankers it is important to identify the associated IT risks to the customer and the bank. Transaction, compliance, and information security risks are the three major risks of online banking. Transaction risks are those risks resulting from fraud, processing errors, negligence, or the inability to maintain expected level of service. These sorts of risks are higher for new online services or when new systems must become interoperable with legacy systems (Ramakrishnan, 2001).
Risks associated with banking policies and transactions that are not compliant with laws, regulations, and ethical standards are considered compliance risks. One of the most recent Acts requiring all financial institutions to be compliant is the earlier mentioned Gramm-Leach Bliley Act. This Act requires the safeguarding of customer information, and those institutions who fail to be in compliance after July 2001 face hefty fines (Secure Computing, n.d.). Other recent regulations include the Electronic Funds Transfer Act and the Truth-in-Lending Act.
Another risk important to customers and bankers are information risks. These risks result from inadequate security processes (Bahamas, 2005). Online banking services that are vulnerable to hackers, viruses, or data theft and they put customers and the financial institution at great risk. This risk can be the most damaging to customers and banks. Viruses may disable online services or internal electronic banking transactions affecting many simultaneously. Hackers and data theft normally seek customer’s personal information to commit fraud and potentially destroy the financial standing of many.
After identifying many of the risks associated with e-banking it is obvious that the financial institutions carry the ethical burden of ensuring that strategies are developed which outline the policies, practices, and procedures that address these risks. Most institutions publish ethical computer use standards and information privacy policies to educate employees and inform customers (Haag, 2006, p. 238). Due to the unique risks of online banking many banks require senior management input when developing ethical standards and practices for this get of banking (Ramakrishnan, 2001). This involvement more closely aligns strategic objectives, ethical standards, and IT operations. Bank websites have become an effective means of communicating the policies and procedures to customers.
The final piece to understanding ethics in e-banking is identifying what type of security measures can be implemented to actively mitigate the risks. In order to maintain the trust of customers most financial institutions mitigate transaction risk by preparing contingency arrangements and aggressive training programs to hold skilled staff. These practices ensure customers will continue to receive expected services in spite of system failures, processing mistakes, or isolated cases of fraud (Bahamas, 2005).
Periodic legal audits of published standards and practices reinforce valid activities and reduce compliance risk. Financial institutions publish disclosure statements and transaction practices for customers review and to demonstrate an pain to maintain compliance with required laws and regulations (Chicago, 2006). Banks commit a large amount of resources to reduce the risk of unauthorized access to information. Online banking requires customers to provide usernames and passwords before access is granted to services or account information. In fact, most require bank employees to also provide authentication before gaining access to the bank’s IT network. Authentication is a simple yet effective means of protecting sensitive bank and customer information. Data encryptions during electronic banking transactions also protect customers and banks from hackers and data theft. Separation of bank employee duties is another technique used to prevent fraud and protect information (Bahamas, 2005).
Banks and other financial institutions are built on trust and as a result customers have always expected the highest ethical standards from these organizations. With this trust comes much responsibility. Banks handle and accomplish sensitive customer information and activities everyday and must maintain high standards of conduct to remain successful. To maintain such standards banks and customers must realize the risks associated with online banking and methods to reduce such risk.
Managing Information Technology
Managing information technology in banking is a subdivision of management information systems and computer science. Many banks and financial institutions are incorporating information technology into routine bank transactions. Banking customers have been inundated with on-line banking, telephone banking, and Automated Teller Machines (ATMs). The importance of security with monetary information is a significant part of the managing of information technology in banking.
Direct deposit was the initial entrance of electronic banking into the banking community. In the past the main problem in banking was the amount of paper and cash which was clogging up the economy. This was caused by employees being paid in cash or by check. All this moving of money and checks was proving to be extremely expensive as well as a security risk. BACS (Bankers Automated Clearing System) has proved to be very successful in all business sectors. After implementation all wages could be paid directly into the workers bank accounts on time and be ready to withdraw as cash straight away. This reduced the amount of paper work and transfers needed (Information technology and banking, p. 10).
Customers can easily access their boom deposits. The US government has also used this electronic banking feature to eliminate a significant amount of paperwork with welfare and social security payments.
“A main benefit has been the increased accessibility to branches,” (Information technology and banking, p. 5). A convenience for the customer is the selling point of information technology for the banking community. E-Banking, bill paying, credit card payments, telegraphic transfers, and the easy access to check your sage balances or checks that have cleared are all important faucets of online banking. The twenty-four hour banking concept was introduced with the Automatic Teller Machine (ATM). Gone are days where you have to take time off of work to get your banking done efficiently.
“The challenge is managing the information we have and reducing the necessity of entering the same information numerous times and running the risk of making a mistake,” (Petty, 2001, p. 1). Accurate information at the fingertips of the bank’s employees can make a considerable change in routine transactions. Many banks and financial institutions have interactive Web sites with posted rates. “It’s absolutely necessary that the information available to our members (customers) is accurate and consistent,” (Petty, 2001, p. 1). Investments are the money making backbone of the banking system. It is indispensable that the information technology be both efficient and accurate.
“IT has increased the financial control and has made collation of information much easier,” (Information technology and banking, p. 3). Banks can now use programs specifically designed to meet their financial reporting needs. “Banks are linked via a wide area network (WAN) and the files are sent down the lines as text files,” (Information technology and banking, p. 3). Reports are required in all levels of banking information technology. Software adapted to meeting the needs of the intricate details required to meet each level of managements needs in producing the required reports. Spreadsheets, control analysis, and customer relationship management are just a few of the controls provided by information technology.
Banking management has also benefited from information technology in many ways. Another advantage is the amount of information that these systems have made available to management. Management can now see which branches are sending money, which are making errors and the amount of money each branch is making. The computerized systems enable the managers to identify large bodies of transactions coming from branches and locate the selling opportunities for different products. They are looking for marketing opportunities in order to increase profits and publicity (Information technology and banking, p. 7).
Management teams have many detailed reports and responsibilities for keeping the profits up to justify keeping their branch open.
Tags: free help desk software, freeware help desk software, linux help desk software, open source customer service software, Open Source Help Desk Software, open source knowledge base software, open source project management softwareRelated Posts
Filed under Customer Support Software Freeware by on Sep 3rd, 2011. Comment.